It is the buyer’s responsibility to make sure that she/he entered the correct address. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address, zip code and phone number you are filling, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
If your order is already processing or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned to us. In that case, we will be able to provide you with an exchange or refund.
As we ship worldwide, to be better control the cost, Angitte ships all packages from our warehouse and distribution centre and deliver right to your doorstep.
We will try to deliver each order within 2-3 weeks(weekends and Public Holidays not included), but sometimes due to high order volumes, some orders may be delayed due to out of stock. Please take this into consideration when placing order and if you are ordering for a time-sensitive event.
When order is dispatched, an official tracking number will be updated to our website and via email to you. You can track your order by the tracking number on the expressofficial website or by order tracker in our website. Normally by DHL, the order will normally reach you in 3-5 working days by after dispatched, of course heavy charges will be incurred for express delivery. Sometimes flight may be delayed due to weather problem or busy logistics periods, we will not be held responsible for any postal delays that are out of our control.
Please keep tracking your order and confirm receipt to us when you got the package. We will also send you a notification by email when the package is signed.